Experience personalized, compassionate care atCahaba Concierge Medicine
Many hospitals and medical clinics are owned by big companies who put profits ahead of patients, so it’s not surprising that many Americans are seeking out high-quality, patient-centered alternatives to corporate care. In many cases, they’re turning to smaller boutique or concierge medical practices like Cahaba Concierge Medicine in Vestavia Hills, a personalized alternative to traditional medicine founded by Dr. Katie Moore.
“We’re a concierge practice for the entire family, and with our faith-based, membership model, we’re able to provide compassionate, customized and efficient care,” Dr. Moore says. “Patients are tired of 15-minute visits with their provider in which only one problem can be addressed. Having a personalized health plan with a trusted provider is craved more today than ever.”
In addition, CCM is a one-stop shop with family care for all ages, meaning there's no need for patients to seek out separate clinics or providers.
A Mississippi native, Dr. Moore earned her medical degree at The University of Mississippi, completed a residency at St. Vincent’s East and worked at Trinity Family Medicine – now Grandview Medical Center – for 12 years before growing tired of insurance companies and corporate restraints. She opened CCC in 2021.
CCM doesn’t accept insurance. “By removing this third party, we’re able to concentrate on patient care instead of insurance barriers,” Dr. Moore says. Instead, patients pay membership fees that give them easy, direct access to Dr. Moore and her staff with no appointment co-pays.
As CCM, patients enjoy same-day and next-day appointments and can contact Dr. Moore and her staff via cell, text, email or the patient portal. This is in contrast to the corporate clinics that force doctors to schedule as many patients each day as possible to maximize profits.
”Any patient who has spent 40-plus minutes in a waiting room, on an extended hold, or has had unanswered messages, will understand the value of accessibility,” Dr. Moore says. “We rarely have any waiting time, and calls and messages are answered promptly.”
CCM also avoids corporate red tape. ”Traditional medicine has become convoluted by insurance and corporate demands which interfere in the doctor-patient relationship,” says Dr. Elizabeth Carstensen, the other physician at CCM. “A concierge physician is the modernized country doctor. She knows you well and has the time and resources to provide excellent care that is customized to you.”
There’s a warm, welcoming atmosphere at CCM. ”Everyone in our clinic genuinely cares for our patients,” Dr. Moore. “Our smaller number of patients allow for closer relationships than is possible in a traditional medical practice.”
A Birmingham native, Dr. Carstensen graduated from the Wake Forest University School of Medicine, completed a residency at The University of Virginia and has known since childhood she wanted to be a doctor. She finds her work with patients to be very gratifying. ”It’s an incredible feeling to be trusted, and it’s so rewarding when I can help improve their daily lives,” she says.
To learn more about CCM, you can schedule a free 10-minute consultation. “We welcome anyone to schedule a visit with Dr. Carstensen, who will answer your questions and show you our clinic,” Dr. Moore says.
