Home Instead is a long-established, locally owned business that offers the finest, most compassionate in-home health care services for seniors and their families in the Birmingham area.
Owner Dan Pahos was inspired to open Home Instead by his personal experience – caring for his own aging parents in Minnesota. He quit his job selling industrial supplies and opened the Birmingham franchise of Home Instead – the first in Alabama – in 1997.
His driving purpose in running the business hasn’t changed in 28 years. “Our mission is to enhance the lives of seniors and those who love them,” Pahos said. “We give families a way to allow an aging loved one to age in place, in the comfort of their own home.”
Based in Vestavia Hills, Home Instead stands apart from its competition, in part due to its extensive employee training. “Each CAREGiver receives a two-day, in-person, instructor-led training, and we know of no other non-medical agency in town that provides that level of initial training, as well as ongoing training,” Pahos said.
Home Instead offers the best customer service, with highly trained client service managers, including a social worker, who develop detailed care plans and provide ongoing case management. “This is all included for free in our hourly rates,” Pahos said.
Home Instead also has loyal, dedicated employees. “Our administrative staff have an average tenure of 11 years, and several have been with me for 20 years,” Pahos said. “Many of our CAREGivers stay with us for 10 or even 15 years. We have the expertise and experience to help you deal with your eldercare situation, be it short or long term.”
“We have the best staff,” said Director of Operations Andrea Martin, who joined Home Instead in 2009. “We wouldn’t be able to run an effective, caring business without them. Each staff member matters and is so vital to the success we have with each client.”
Home Instead offers a wide range of services for seniors, including personal care, home helper, transportation and companionship services, as well as hospice support. The company also cares for seniors with dementia, chronic illnesses, arthritis and diabetes.
For nearly three decades, Pahos has found great satisfaction in his work at Home Instead.
“I've met so many of our wonderful elderly clients who still have so much to offer but just need a little help, as well as their families,” he said. “We feel it’s truly a privilege and an honor to be able to help families who desire for their loved one to age in place with our seasoned, responsive staff that is available 24/7, 365 days a year,” he said.
“It’s so rewarding to know we can make a difference for seniors and help them age in place in their home,” Martin said.
Home Instead in Birmingham won the Caring Star Award for excellence in home care in 2018, 2019, 2020 and 2022.
Call Home Instead today for a free, no-obligation consultation to help you decide the best care plan for your family.
