When caring for aging loved ones or disabled individuals, the choices can be confusing. Fortunately, there is a trusted, Mountain Brook-based company that can help.
Always Best Care is a home care company that delivers skilled and caregiving services to seniors and disabled individuals. These services can be in the home or in a facility.
Always Best Care Certified Nurse Aides (CNAs) provide an array of services such as bathing, vital sign monitoring, medication reminders, meal preparation, companionship, transportation and incontinence care.
For those who require skilled services, Always Best Care employs a team of experienced RNs and LPNs who offer skilled nursing services tailored to the client’s needs. These services include medication administration, catheter, wound, burn and trach care, as well as disease management.
“We work very hard to identify and recruit the most qualified and experienced caregivers in Birmingham. We set a high bar because our overriding goal is to provide the best in-home care services available in town,” said Jennifer Mancuso, owner of Always Best Care. Mancuso has many years of experience in the health care industry. She’s worked in sales management and traveled the U.S. for several years.
“When I started the company, I was looking for an opportunity to stay in the local health care arena, serve the community and get off the road,” she said. She found a perfect opportunity when she opened Always Best Care in 2013.
Always Best Care is different from other companies because it provides both skilled and non-skilled caregiving services. Always Best Care is the only company in Alabama to be accredited by the Accreditation Commission for Healthcare (ACHC) for private duty companionship and aide services, according to Mancuso.
“We take a concierge approach to working with our clients,” she said. Upon being contacted by a potential client, the Always Best Care Clinical Services Director, who is a Registered Nurse, and the Sales and Services Director work together to create a customized care plan.
“Our clinical team members make regular home visits to ensure that the client is healthy and happy and that the care plan is being followed,” Mancuso said.
Being a woman in business is no easy endeavor. “It can be a juggle to be a mother and business owner, but both roles are very fulfilling and fun,” Mancuso said.
Since the COVID outbreak earlier this year, more and more people have decided that the safest place to stay is in their homes, as opposed to in a senior care facility. Always Best Care employees are prepared to work in our new, more stringent health care environment and are armed with plenty of training and protective gear for themselves and their clients.
How does Always Best Care know it is providing the highest quality of service?
“We routinely survey our clients, as well as our employees, to ensure that they are extremely satisfied with Always Best Care. Any identified issues are swiftly remedied,” Mancuso said. In addition, Facebook, Google, caring.com and other social media platforms show the company receives consistently top ratings.
Mancuso stays active in her community by supporting the Alzheimer’s of Central Alabama, the Parkinson’s Association, the Tanner Foundation organizations and Mountain Brook High School.
